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Apis Normalising & Moisturising Sheet Mask | 20 g
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£7.17
A sheet mask (20 g) designed to deeply hydrate and normalise skin. Enriched with 4D hyaluronic acid, niacinamide and lemon myrtle extract, it delivers intense moisture, helps regulate sebum production, refines skin texture and soothes inflammation. Housed on a natural tea‑fibre mask sheet rich in polyphenols, it leaves skin matte, smooth, supple and healthy-looking.
Apis Normalising & Moisturising Sheet Mask | 20 g
A sheet mask (20 g) designed to deeply hydrate and normalise skin. Enriched with 4D hyaluronic acid, niacinamide and lemon myrtle extract, it delivers intense moisture, helps regulate sebum production, refines skin texture and soothes inflammation. Housed on a natural tea‑fibre mask sheet rich in polyphenols, it leaves skin matte, smooth, supple and healthy-looking.
Key Benefits
- Multi-layered Hydration Technology – Four molecular weights of Hyaluronic Acid form a multidimensional hydration network, attracting moisture from the environment while locking it into deeper layers of the skin. This results in long-lasting, intensive hydration and improved elasticity.
- Pore-Minimising & Clarifying Effect – Lemon Myrtle Extract provides natural astringent and antibacterial properties, helping to reduce irritation, tighten pores, and balance oily or reactive skin.
- Antioxidant Protection & Moisture Support – Niacinamide (Vitamin B3) delivers powerful antioxidant defence, supports the skin barrier, and enhances moisture retention while visibly improving tone and clarity.
Perfect for dehydrated, combination or blemish-prone skin in need of balanced hydration and visible refinement.
Recommended for Individuals with:
- Ideal for dehydrated, combination or oily skin with visible pores, blemishes or uneven texture. Normalises sebum, soothes inflammation, hydrates and revitalises skin prone to shine or congestion. Suitable for all skin types seeking hydration combined with clarity.
Usage Instructions
Shipping Countries: United Kingdom (UK)
Ready to ship in 1-2 business days
Shipping Policy
Processing & Dispatch
- Orders are processed within 1-2 business days (excluding weekends and public holidays).
- During peak periods, processing may take an additional 1-2 business days.
- Once your order is dispatched, you will receive a confirmation email with tracking details (where applicable).
Shipping Methods & Delivery Times
We offer the following shipping options:
- Free Delivery: Estimated 3-5 business days.
- Express Delivery: Estimated 1-2 business days.
Delivery times may vary based on location, customs processing, and unforeseen delays.
Delivery Issues & Lost Parcels
- If your parcel hasn’t arrived within the expected timeframe, please check the tracking details provided.
- If your order is marked as “delivered” but you haven’t received it, please contact the courier first. If you still need assistance, reach out to our customer support at support@apiscosmetics.co.uk.
- We are not responsible for lost or stolen parcels once marked as delivered by the courier.
Address Errors & Undeliverable Packages
- Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If a parcel is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending.
Damaged or Incorrect Items
- If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and details. We will arrange a replacement or refund as appropriate.
Contact Us
For any shipping-related questions, please email support@apiscosmetics.co.uk
Refund Policy
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at support@apiscosmetics.co.uk
Contact Information
For any questions regarding returns and refunds, please contact:
- Store: Apis Natural Cosmetics UK
- Email: support@apiscosmetics.co.uk
Return Processing
Returns and refunds are processed according to our Returns Policy policy. The standard processing period is 30 days.
Additional information
| GTIN | 5901810007713 |
|---|---|
| Brand | |
| Ingredients | Aqua, Backhousia Citriodora Leaf Extract, Benzyl Alcohol, Glycerin, Hydrolyzed Sodium Hyaluronate, Niacinamide, Parfum, Salicylic Acid, Sodium Acetylated Hyaluronate, Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Sorbic Acid |
Warranty
We have a 30 days return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please create a ticket here. Once we receive your request, we will review it and provide you with further instructions.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@apiscosmetics.co.uk.
Warranty Information
Our warranty type is: included_warranty.
This warranty covers your purchase for 30 days from the date of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@apiscosmetics.co.uk.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: 21 GARDEN HOUSE, CENTRAL AVENUE, LONDON, N28EG, GB
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@apiscosmetics.co.uk for questions related to refunds and returns.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
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