Cardea Solutions

Return & Warranty Policy

What do I do if my item is delivered damaged?
It is very important that you check your parcel before signing for it from our couriers.

If the packaging is damaged then ensure you refuse delivery of your parcel and contact Cardea Solutions.

What do I do if my item is damaged?
If an item is damaged during delivery, please contact us within 48 hours of your delivery to qualify for a refund.

If the item is damaged in transit or is incorrectly supplied, we will collect and replace the item at no further cost.

What is your returns policy?
We operate a 30 days returns policy. If you need to return an item, please contact us.

All items must be returned unused, in its original packaging to:

Returns
Cardea Solutions (UK) Ltd,
Unit C4, Broadoak Business Park,
Ashburton Rd West,
Manchester,
M17 1RW

The customer will bear the cost of returning the goods back to us.

Once we receive the goods back, we will inspect the goods before issuing a full refund.

Damage in transit:
In case of a return due to damage in transit please contact Cardea Solutions.

Warranty Period: 30 days

Accepted Return Reasons:

• Item has not been received
• Item did not meet my expectation
• I received an item that does not match its description
• I received an incorrect item
• I received a damaged item
• I received a defective item