Inspirational Gifting

Refund Policy

If you are not entirely satisfied with your purchase, you are entitled to return any goods to our office address (Unit 4, Forge Works, Mill Lane, Alton, Hampshire, GU34 2QG) for any reason within 90 calendar days of receipt of your order.
Unless the goods were faulty or mis-described, if you are returning goods for an exchange or refund, you will be responsible for the cost of return. All refunds will be completed within 30 days of receipt, and the value of the return goods will be credited to the payment card only.
If you are returning faulty goods for a replacement, we will make all the necessary arrangements for an exchange of the same or similar item(s) up to the value of the goods ordered. Please note, where relevant we may require photographic evidence of the fault before an exchange will be arranged. We will always require the faulty goods to be in our possession before the despatch of the replacement.
If goods are returned to us as faulty, they will be checked upon receipt. If the fault is not found to be present, we reserve the right to charge you for the cost of postage.
We will not refund the cost of postage for any items returned via your own methods.

Return & Warranty Policy

If you are not entirely satisfied with your purchase you are entitled to return any goods to our office address (Unit 4, Forge Works, Mill Lane, GU34 2QG) for any reason within 90 calendar days of receipt of your order.

Unless the goods were faulty or mis-described, if you are returning goods for an exchange or refund, you will be responsible for the cost of return. All refunds will be completed within 30 days of receipt and the value of the return goods will be credited to the payment card only.

If you are returning faulty goods for a replacement, we will make all the necessary arrangements for an exchange of the same or similar item(s) up to the value of the goods ordered. Please note, where relevant we may require photographic evidence of the fault before an exchange will be arranged. We will always require the faulty goods to be in our possession before the despatch of the replacement.

If goods are returned to us as faulty, they will be checked upon receipt. If the fault is not found to be present, we reserve the right to charge you for the cost of postage.

We will not refund the cost of postage for any items returned via your own methods.

Warranty Period: 1 days

Accepted Return Reasons:

• Item has not been received
• I received an incorrect item
• I received a damaged item
• I received a defective item