Selling Books, Music, Video and DVD products

Additional Category Guidelines for Vendors: Selling Books, Music, Video, and DVD Products

As a Vendor on VegaVend, it’s crucial to understand the specific requirements for selling books, music, video, and DVD products. These guidelines ensure compliance with regulations, maintain quality standards, and provide a safe shopping experience for customers.

Product Identification and GTIN Policy

Firstly, VegaVend requires accurate product identification for all listings. Therefore:

• GTIN Requirement: All books, music, video, and DVD products must have a valid Global Trade Item Number (GTIN). This includes ISBN for books, and UPC or EAN for music, video, and DVD products.
• GTIN Verification: VegaVend uses GTIN to verify product authenticity and maintain catalogue accuracy. Ensure your GTINs are correctly assigned and match the product details.
• Multiple Formats: If selling the same content in different formats (e.g., hardcover and paperback books, or DVD and Blu-ray), each format must have a unique GTIN.

Product Listings and Descriptions

To create effective listings:

• Accurate Titles: Include the product name, author/artist, and format information in the title.
• Detailed Descriptions: Provide comprehensive content summaries, key features, and information about special editions or bonus content.
• High-Quality Images: Use clear, high-resolution images of the product cover or packaging. Multiple angles can enhance the listing.
• Category-Specific Attributes: Include relevant attributes such as genre, runtime for videos, or track listings for music products.

Compliance and Authenticity

Ensuring product authenticity is paramount:

• Authorised Sales: Only sell products for which you have the necessary rights or permissions.
• No Counterfeit Items: Selling counterfeit or unauthorised copies is strictly prohibited and may result in account suspension.
• Age Ratings: Clearly display age ratings for video and DVD products, and ensure compliance with content classification regulations.

Shipping and Handling

To maintain customer satisfaction:

• Protective Packaging: Use appropriate packaging to protect items during transit, especially for fragile items like vinyl records or collector’s edition books.
• Shipping Options: Offer multiple shipping options, including standard and expedited delivery where possible.
• Tracking Information: Provide tracking information to enhance transparency and build trust with customers.

Customer Support and Returns

Excellent customer service is essential:

• Clear Return Policy: Clearly state your return policy, including conditions for returns and refunds.
• Prompt Responses: Address customer inquiries and issues quickly to maintain positive feedback and ratings.

Regulatory Compliance

Ensure adherence to relevant regulations:

• Consumer Rights: Comply with consumer rights laws, including the right to return products within a specified period.
• Labelling Requirements: Ensure all products are correctly labelled with necessary information, such as age ratings for videos and DVDs.

By following these guidelines and adhering to VegaVend’s GTIN policy, you can create compliant, attractive, and customer-friendly listings for books, music, video, and DVD products. This will help you build a successful and reputable presence on our marketplace.

Additional Information

• PEGI age rating
• Video Recordings Act 1984
• British Board of Film Classification (BBFC)
• PPL PRS licence

Remember to regularly review and adapt to any changes in the marketplace to ensure continued compliance and success in your BMVD selling endeavours. For any questions or clarifications, please contact VegaVend Vendor Support.