Content Guidelines for Books

These guidelines apply to book content, including title, cover art, and product description.

As a bookseller, we believe that providing access to the written word is important, including content that may be considered objectionable. We carefully consider the types of content we make available in our stores and review our approach regularly, listening to feedback and investigating concerns from our customers. We reserve the right to remove content from sale if we determine it creates a poor customer experience.

Authors, publishers, and selling partners are responsible for adhering to our content guidelines. We invest significant time and resources to enforce these guidelines, using a combination of machine learning, automation, and dedicated teams of human reviewers. We’ll remove content that does not adhere to these guidelines and promptly investigate any book when notified of potential noncompliance. If we remove a title, we let the author, publisher, or selling partner know and they can appeal our decision.

Illegal or Infringing Content

We take violations of laws and proprietary rights very seriously. It is the responsibility of authors, publishers, and selling partners to ensure their content doesn’t violate laws or copyright, trademark, privacy, publicity, or other rights. We will not accept content under copyright that is freely available on the web unless it’s provided by the owner of the copyright. In addition, we do not allow companion books based on copyrighted works (e.g., summaries, study guides, etc.) to be published without written permission from the copyright holder.

Offensive Content

We don’t sell certain content including content that we determine is hate speech, promotes the abuse or sexual exploitation of children, contains pornography, glorifies rape or paedophilia, advocates terrorism, or other material we deem inappropriate or offensive.

Poor Customer Experience

Books for sale on VegaVend should provide a positive customer experience. We do not allow descriptive content meant to mislead customers or that doesn’t accurately represent the content of the book. We also do not allow content that’s typically disappointing to customers.

Public Domain Content

We allow content that is in the public domain and no longer under copyright. However, to provide a better customer experience, we won’t allow undifferentiated versions of public domain titles if a free version is available in our store. We may ask publishers to provide proof that the content is in the public domain.

Guidelines for other categories can be found here:

• Offensive and Controversial Materials
• Community Guidelines
• VegaVend Web Services