Avocado + CBD | 8-Hour Moisture Fill Avocado Sleeping Mask 50ml

ErthSkin London offers a range of shipping options tailored to various regions, including the UK, Europe, the USA, and international destinations. Below is a summary of their shipping policy:

🇬🇧 United Kingdom (UK)
Standard Delivery: £5.99
Estimated delivery within 3–5 days after dispatch.

ErthSkin London has a clear and customer-friendly refund and return policy designed to ensure satisfaction while maintaining product integrity.

🛍️ Return Eligibility
Unused and Unopened Products: You can request to return products that are unused and unopened within 14 days of receiving them.

Return Window: After initiating a return, you have an additional 14 days to send the items back.

🔁 Return Process
Initiate Return: Contact ErthSkin London's customer service to request a return.

Return Shipping: Customers are responsible for the cost of returning items unless the product was delivered in error or is defective.

Product Condition: Returned items must be in their original condition, unopened, and unused.

💳 Refund Details
Processing Time: Once the returned goods are received and inspected, refunds are processed within 14 days of cancellation.

Refund Method: Refunds are issued to the original payment method used during purchase.

Exclusions: Certain items are non-refundable, including:

Medicinal products dispensed on prescription or available free under NHS arrangements.

Passenger transport services (e.g., bus, rail, flight tickets).

Goods made to the customer's specification or clearly personalized.

Goods liable to deteriorate or expire rapidly (e.g., fresh flowers or meat).

Newspapers, periodicals, or magazines.