Relax Therapy Aroma Diffuser- USB

ErthSkin London offers a range of shipping options tailored to various regions, including the UK, Europe, the USA, and international destinations. Below is a summary of their shipping policy:

🇬🇧 United Kingdom (UK)
Standard Delivery: £5.99
Estimated delivery within 3–5 days after dispatch.
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Free Standard Delivery: Available for orders over £35.
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🇪🇺 European Union (EU)
Standard Delivery: £6.99
Estimated delivery within 4–6 days after dispatch.
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Free Standard Delivery: Available for orders over £35.
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🇺🇸 United States (USA)
14-Day Standard Delivery: £19.99
Estimated delivery within 14 days after dispatch.

Free Standard Delivery: Available for orders over £100.
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🌍 International (Other Countries)
Standard Delivery: £20.00
Delivery times may vary based on destination.
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📦 Additional Information
Order Processing: Orders are processed and delivered without undue delay, no later than 30 days after placement.
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Delivery Times: Please allow up to 7 working days for delivery following the dispatch of your order.

ErthSkin London has a clear and customer-friendly refund and return policy designed to ensure satisfaction while maintaining product integrity.

🛍️ Return Eligibility
Unused and Unopened Products: You can request to return products that are unused and unopened within 14 days of receiving them.

Return Window: After initiating a return, you have an additional 14 days to send the items back.

🔁 Return Process
Initiate Return: Contact ErthSkin London's customer service by emailing sales@eclatskin.com to request a return.

Return Shipping: Customers are responsible for the cost of returning items unless the product was delivered in error or is defective.

Product Condition: Returned items must be in their original condition, unopened, and unused.
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💳 Refund Details
Processing Time: Once the returned goods are received and inspected, refunds are processed within 14 days of cancellation.

Refund Method: Refunds are issued to the original payment method used during purchase.

Exclusions: Certain items are non-refundable, including:

Medicinal products dispensed on prescription or available free under NHS arrangements.

Passenger transport services (e.g., bus, rail, flight tickets).

Goods made to the customer's specification or clearly personalized.

Goods liable to deteriorate or expire rapidly (e.g., fresh flowers or meat).

Newspapers, periodicals, or magazines.

📞 Contact Information
For any questions or to initiate a return, you can reach out to ErthSkin London's customer service:

Email: sales@eclatskin.com

Phone: +44 207 0787 225 (UK)

Address: Commonwealth Studios, Woolwich Church Street, London, UK