Use of Website

You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the website. If you are purchasing on behalf of a business then you must have the required authority to do so.

Morgan’s Direct Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used in this website. All rights, including copyright, in this website are owned or licensed to Morgan’s Direct Limited.

You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

copy, reproduce, use or otherwise deal with any content on the website;

modify, distribute or re-post any content on the website for any purpose;

reproduce, crawl, frame, link to or deep-link into this website on or from any other website;

Descriptions of Product

We take all reasonable efforts to ensure that the product information as detailed on the website is accurate, fair and current. This includes Specific Conditions relating to the product including but not limited to: related Terms and Conditions, estimated delivery dates and times, warranties and guarantees.

However, although we aim to keep the product information as up to date as possible, it may be the case that at the point that the order is placed, some element of the product information may not exactly reflect the details of the actual product:

The actual price of the product can only be confirmed once the order has been accepted, according to our order acceptance policy

The product packaging may vary from the product images on the website

The weights and product dimensions given are approximate only

The key features and product attributes are based on information provided to us by the manufacturer and these may vary

Whilst we try to show the accurate colour of the product on the website, differences in computer screens and monitors may mean the actual colour of the product that you receive will differ from how you see it on the website. NB – Colour swatches on the product details page are used as functions to change product colours only and do not represent the actual or implied colour of the products.

The stock position of the product as shown on the website is a guide only and the available stock position will only be confirmed at the point that the order is accepted.

In any circumstance where the actual product information varies from that displayed on the website, we reserve the right not to accept the order.

Purchase of Goods

Placing an order on the website does not constitute a contract between you and us. The order is only confirmed once we have notified you that the order has been invoiced and dispatched.

For the avoidance of doubt, any such contract between you and Morgan’s Direct will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Morgan’s Direct Limited irrevocably agree to submit to the exclusive jurisdiction of the English Courts.

Cancelling Your Order

Morgan’s Direct reserves the right to cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Please see our Returns and Refunds policy on the circumstances of how and when you can cancel your order.

Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Returns and Refunds policy in its entirety.

Privacy Policy

Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Privacy Policy in its entirety. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.

Missing, Incomplete or Damaged Orders

If your order hasn’t arrived or arrives incomplete, you must report it to us within 48 hours. Please contact our Customer Services team on email us at info@morgans-direct.co.uk and have your order number to hand.

If you have more than one item on your order, please bear in mind that products may be sent out from multiple locations and so arrive separately. However, if this is not the case and you have not received the entire order as detailed in the order confirmation email sent to you, please contact our Customer Services team on info@morgans-direct.co.uk quoting your order number.

If your order arrives and the goods are damaged, please contact our Customer Services team on info@morgans-direct.co.uk quoting your order number.

What should I know before I place my order?

We take all reasonable efforts to ensure that the product information as detailed on our website is accurate, fair and current. This includes specific conditions relating to the product including, but not limited to, related terms and conditions, estimated delivery dates and times, warranties and guarantees. However, although we aim to keep the product information as up to date as possible, it may be the case that at the point the order is placed, some element of the product information may not exactly reflect the details of the actual product:

– The price of the product can only be confirmed once the order has been accepted.

– The product packaging may vary from the product images on our website.

– The weights and product dimensions given are approximate only.

– The key features and product attributes are based on information provided to us by the manufacturer and these may vary from those appearing online.

– Whilst we try to show the accurate colour of the product in this catalogue and on our website, the limitations of the print process and differences in computer screens and monitors may mean the actual colour of the product you receive will differ from how it appears in print or on screen. NB – When shopping online colour swatches on the product details page are used as an indication only of product colour and do not represent the actual colour of the products.

– You can refer to our website for availability of the product, however, this is a guide only and availability will only be confirmed at the point the order is accepted. In any circumstance where the actual product information varies from that displayed in our catalogue or on our website, we reserve the right not to accept the order.

How are prices communicated?

Due to reasons that may be beyond the control of Morgan’s Direct prices may be subject to change at any time. Prices will be confirmed at point of order. The full price of the order on your invoice will include any additional packaging and delivery costs, where applicable, and will include VAT.

How can I make a purchase from Morgan’s Direct?

You can place an order at any time. Placing your order for stocked items before 4pm usually means we can dispatch the order the same day. The order is only confirmed once we have notified you that the order has been invoiced and dispatched. For the avoidance of doubt, any such contract between you and Morgan’s Direct will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Morgan’s Direct Limited irrevocably agree to submit to the exclusive jurisdiction of the English Courts.

I need to cancel my order, what do I do?

If you wish to cancel an order before it has been shipped, please contact our customer services team on info@morgans-direct.co.uk quoting order reference. If your order has already been shipped, we cannot not cancel the order.

Limitation of Liability

Nothing in these Terms and Conditions affects your statutory rights. All disclaimers and exclusions included in these Terms and Conditions shall be governed by and construed in accordance with English Law. Should any provision of these disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, then that provision will be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions. If you have any questions or queries, please contact info@morgans-direct.co.uk