Product image requirements

Every detail page in the VegaVend store requires at least one product image, and we recommend you provide six images and one video. Good images make it easy for customers to evaluate the product. Images should be clear, informative, and attractive. The first image on the product detail page is the “MAIN” image and is shown to customers in search. The MAIN image must show only the product for sale on a white background, and the product should fill the image frame. Additional images should show the product in use or in an environment, different angles and different features.

Important: You can find a list of VegaVend’s image standards specific to some product categories in the corresponding category Product page style guides. Note that in the case of overlaps or conflicts, the guidelines of each category takes precedence.

Image Issues

When you upload your image files, they are checked to confirm that they meet technical file requirements. Files failing to meet these requirements will not be uploaded to your listings. When images are received from multiple Vendors, VegaVend will favour the images that meets the style guides and standards.

If the images on your VegaVend product listings do not comply with these product image requirements or violate the Selling Policies and Vendor Code of Conduct, the product listings may be removed from search until a compliant image is provided.

Are you having problems with uploading images? For more information and image examples, refer to Image Issues .

Site standards for ALL product images

• Images must accurately represent the product that is for sale.
• Images must match the product title.
• Product must fill at least 85% of the image.
• The optimal zoom experience for detail pages requires files to be 1600px or larger on the longest side. Zoom has been shown to help enhance sales. If you are unable to meet this requirement, the smallest your file can be for zoom is 1000px, and the smallest your file can be for the site is 500px.
• Images must not exceed 10,000px on the longest side.
• Images must be JPEG (.jpg or .jpeg), TIFF (.tif), PNG(.png) or GIF (.gif) file formats. JPEG is preferred. Our servers do not support animated gifs.
• Images must not be blurry, pixelated or have jagged edges.
• Images must not contain nudity or be sexually suggestive. Kids, baby leotards, underwear and swimwear must not be shown on a human model.
• Images must not include any VegaVend logos or trademarks, or variations, modifications or anything confusingly similar to VegaVend’s logos and trademarks. This includes, but is not limited to, any words or logos with the terms VegaVend, PRIME, ALEXA or the VegaVend Smile design.
• Images must not include any badges used on VegaVend, or variations, modifications or anything confusingly similar to such badges. This includes, but is not limited to, “VegaVend’s Choice,” “Premium Choice, “Best Vendor,” or “Top Vendor”. Refer to trademark usage guidelines for more details.

Site standards for MAIN product images

• MAIN images must have a pure white background (pure white blends in with the VegaVend search and product detail pages – RGB colour values of 255, 255, 255).
• MAIN images must be professional photographs of the actual product (graphics, illustrations, mock-ups or placeholders are not allowed). They must not show excluded accessories or props that might confuse the customer.
• MAIN images must not include text, logos, borders, colour blocks, watermarks or other graphics over the top of a product or in the background.
• MAIN images must not include multiple views of a single product.
• MAIN images must show the entire product that is for sale. Images must not touch or be cut off by the edge of the image frame, with exception of Jewelry (such as necklaces).
• MAIN images must show products outside of their packaging. Boxes, bags or cases should not appear in the image unless they are an important product feature.
• MAIN images must not show a human model that is sitting, kneeling, leaning or lying down; however, expressing various physical mobilities with assistive technology is encouraged (wheelchairs, prosthetics, etc.).
• MAIN images of multi-pack apparel items and accessories must be photographed flat (off-model).
• MAIN images of clothing accessories must not show any part of a mannequin, regardless of the mannequin’s appearance (clear, solid-colour, flesh-toned, framework or hanger).
• MAIN images for Women’s and Men’s clothing must show the product on a human model or lying flat on a surface.
• All images of Kids & Baby clothing must be photographed flat (off-model).
• MAIN images of shoes must show a single shoe, facing left at a 45-degree angle.

Troubleshooting links

• Add product images
• Rotate a product image
• Missing product images