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VegaVend is committed to protecting intellectual property rights and ensuring that our marketplace operates with integrity and respect for the creations and innovations of all parties involved. This Intellectual Property Policy outlines the obligations and responsibilities of both VegaVend and its Vendors in relation to intellectual property rights.
Definitions:
Intellectual Property (IP)
Includes but is not limited to trademarks, copyrights, patents, trade secrets, and any other proprietary information.
Infringement
The unauthorised use, reproduction, or distribution of someone else’s IP.
VegaVend’s Commitment:
Respect for IP Rights
VegaVend respects the intellectual property rights of all brand owners and creators. We are committed to removing any infringing content from our platform.
Support for Rights Holders
We provide a process for rights holders to report alleged IP infringements, and we promptly investigate and take appropriate action on such reports.
Vendor Responsibilities:
Original Content
Vendors must ensure that all product listings, images, descriptions, and any other content uploaded to VegaVend are original or used with proper authorisation.
Compliance
Vendors must comply with all applicable IP laws and regulations, and must not list or sell products that infringe on the IP rights of others.
Proof of Rights
Upon request, Vendors must provide evidence of their rights to use any IP associated with their listings, such as licences or written permissions.
Prohibited Actions:
Infringement
The listing or sale of products that infringe on the IP rights of others is strictly prohibited.
False Claims
Vendors must not falsely claim ownership of IP that does not belong to them.
Non-Compliance
Failure to comply with this policy may result in removal of listings, suspension, or termination of Vendor accounts.
Reporting IP Infringements:
Rights Holders
IP rights holders who believe their rights have been infringed can submit a report to VegaVend through our online reporting system or by contacting us at ip@vegavend.com.
Required Information
Reports should include sufficient detail to identify the infringing content, proof of ownership of the IP, and a statement of good faith belief that the use is unauthorised.
VegaVend’s Enforcement Actions:
Investigation
Upon receiving a report of alleged IP infringement, VegaVend will conduct a thorough investigation.
Actions
If an infringement is confirmed, VegaVend may remove or disable access to the infringing content, and take further actions against the Vendor, including warnings, suspension, or termination of the account.
Notification
Vendors will be notified of any action taken against their listings and will have the opportunity to appeal the decision.
Appeals Process:
Right to Appeal
Vendors who believe their content has been wrongly identified as infringing can appeal the decision.
Submission of Appeal
Appeals must be submitted in writing, providing detailed reasons and any supporting evidence to appeals@vegavend.com.
Review Process
All appeals will be reviewed by our compliance team, and Vendors will be notified of the outcome within 30 days.
Education and Awareness:
Resources for Vendors
VegaVend will provide resources and guidance to help Vendors understand their obligations regarding IP rights and how to avoid infringement.
Ongoing Training
Vendors are encouraged to participate in training and stay informed about IP laws and best practices.
VegaVend is dedicated to fostering a marketplace that respects intellectual property rights and supports the creative efforts of all our Vendors and rights holders. By adhering to this Intellectual Property Policy, Vendors help maintain a trustworthy and legally compliant marketplace.
Additional Information
Last updated: 27 June 2024
