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Manage Orders
Manage orders with the easy to use dashboard. You will get a notification when you make any sales, you can list orders, order-status, keep a note, and a lot more stuff.
So this documentation will give you a step by step guide on Vendor order management:-
Here is the quick navigation that you will learn:-
On this page
Order Notification
You will get a no-reply message from the VegaVend system instantly after an order.
Order Listing
The order page displays the order detail in the list. This page shows the order number, order total amount, earned amount, order status, customer details, order date and order action. You can view further details and manage the order status and delete orders from the “Action” Column.
You can filter the orders by date and by customer. You can also export the order list.
Order Status
You can view and process the order status from the order listing. You can complete the order from the action column.
Order Notes
Notes can be added to an order, which can be set for the customer to see or private. For customer notes, the customer will get an e-mail notification for every note added. And for the private notes, the only you will get the e-mail notification.
General Details
In this section, you will be able to view the order status, order date, earning amount from a specific order, customer id, email, phone number, customer IP etc.
Shipment Tracking
You can track the shipment of the product that you are selling using the Vendor Dashboard. Vendor Dashboard → Orders → Select the order you want to add tracking information to and click on ‘Tracking Number’ at the bottom of the page.
A dropdown with three options will appear. You can provide Shipping Provider Name or URL, Tracking Number and Date Shipped. After adding the information, click on the ‘Add Tracking Details’ button.
The order details will be updated and a new order note will be added containing the tracking details which will also notify the customer of the tracking details.
Last updated: 21 June 2024
