Manage Orders

VegaVend gives you an easy use navigation to manage orders. This way you will get a notification when you make any sales, you can list orders, order-status, keep a note, and a lot more stuff.

So this documentation will give you a step by step guide on Vendor order management:-

Here is the quick navigation that you will learn:-

On this page

Order Notification

You will get an email notification when someone places and order for your product. You would get a no-reply message from the VegaVend system instantly after an order.

Order Listing

The order page displays the order detail in the list. This page shows the order number, order total amount, earned amount, order status, customer details, order date and order action. You can view further details and manage the order status and delete orders from the “Action” Column.

You can filter the orders by Date. Besides that, you can also export the order list.

Order Listing

Order Status

One can view and process the order status from the order listing. You could complete the order from the action.

Order Status

Order Notes

Notes can be added to an order and they can be set to for customer or private. For customer notes, the customer will get an e-mail notification for every note added. And for the private notes, the only you will get the e-mail notification.

Order Notes

General Details

In this section, you will be able to view the order status, order date, earning amount from a specific order, customer id, email, phone number, customer IP etc.

Shipment Tracking

You can track the shipment of the product that you are selling. Navigate to your Vendor Dashboard → Orders → Click on the order you want to add shipment tracking. At the bottom of the Order, you will find a button titled ‘Tracking Number’.

Add Shipment Tracking

A dropdown with three options will appear. You can provide shipping provider name or URL, Tracking number and Date shipped. After providing the information, click on the Add Tracking Details button.

Add Tracking Number

The order details will be updated and a new order note will be added containing the tracking details which will also notify the customer of the tracking details.

Tracking Note to Customer

That’s all about Manage Orders in VegaVend.

Last updated: 12 February 2024

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