Personalised I Am Glad… Mug
This I Am Glad… Slim Mug is a perfect way to share a sentiment for a special recipient. The mug also features a heartfelt poem on the reverse.
This mug can be personalised with a title up to 12 characters, a name up to 12 characters and a message over 2 lines with up to 20 characters per line. Please note that the roll will appear in block capitals, however the rest of the text is case sensitive and will appear as entered. Please avoid entering your chosen name in block capitals as this may result in the text being difficult to read.
The text ‘I am glad that you’re my’ is fixed and cannot be amended.
The poem on the reverse of the mug reads-
I’m glad you’re there to smile at me
And brighten up my day,
To share my thoughts and understand
The things I do and say.
I’m glad you’re there to laugh with me
At ordinary things,
To show me what is special
In everything life brings.
I’m glad you’re there to be with,
And I think it’s time you knew,
Just how happy you have made me
And how glad I am there’s you!
What’s more, this fantastic gift can also be made and despatched in 48 hours.
Hand washing is recommended.
Material is ceramic.
Ideal for:
Our Promise to You
At YuHu Gifts we take pride in bringing you the latest and most exclusive gifts we possibly can. In Addition, we also believe you cannot simply buy love and that a truly heart felt personalised gift means more to that someone special than we usually comprehend.
We have carefully selected products from a variety of trusted suppliers to bring you the best possible quality and value for money. Similarly, is the case with the Personalised I Am Glad… Mug.
We take special care with all the personalisation of our products from start to finish.
Please be sure to check your spelling, spacing and the use of capitalisation. We add the personalisation exactly as you type it.
We also believe that if we can give the best possible service to our wonderful customers. Thus, you will always have a good reason to keep on coming back for all your personalised gifting needs. For this reason, we do our utmost to give you the best possible service all of the time.
If you are not entirely happy with any of our products or with the service. Please feel free to contact us. After that, we will have the opportunity to rectify any issues that you may have.
If you don’t tell us we will never know and we will not be able to fix it.
For the home page please click HERE
Shipping Continents:
Europe
Shipping Countries:
United Kingdom (UK), Belgium, Germany, Spain, France, Ireland, Netherlands
Ready to ship in 1-3 business days
Shipping Policy
SHIPPING POLICY We do our utmost to dispatch orders within 24 hours, however during busier periods it may take 1-3 days.. UK Flat Rate Shipping - £3.95 Free Shipping on orders over £50 Europe Flat Rate Shipping - £19.95
Refund Policy
REFUNDS AND REPLACEMENTS For item(s) returned to us within 14 days of the request of return with the appropriate Returns Authorisation Code and in accordance with these terms and conditions, a refund or replacement will be processed by YuHu Gifts within 14 working days of receipt of the returned items. A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a Replacement, this will be to your original product specification (e.g. Gift Box) as detailed on your original order and will be sent via the same delivery method. If you wish to upgrade your delivery method for the replacement item, the difference in cost for this upgrade must be paid to YuHu Gifts. Any requests for refunds or replacements must be given to YuHu Gifts within 30 days of the original order date. PRODUCT LOST IN TRANSIT If a product is not delivered within the timescale stated at despatch we will require confirmation that the sorting office or local depot has been checked before a replacement is sent out. If tracking information has been provided for your order it is your responsibility to check the status of delivery and follow any advice left by the delivery service on this tracking information. Delivery Issues In the unlikely event you do not receive products ordered by you within 28 days of the date on which you ordered them; YuHu Gifts shall have no liability to you unless you notify YuHu Gifts by email at info@yuhugugifts.comof the problem within 30 days of the date on which you ordered the product(s).Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and YuHu Gifts will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.
WARRANTY POLICY Last updated March 2023 RETURNS POLICY Unless there has been an error on our part or the item you purchased is defective, you have no right to cancel and we cannot accept returns on ‘Personalised’ or ‘bespoke’ items, whether by name or date, as these cannot be sold to anyone else. Our website is designed to give customers every opportunity to check all input/personalisation details and dates. You have the right to return an item which is not personalised/bespoke within 14 days without giving any reason. If you want to return an item, simply email us at Support@yuhugifts.com or call us on 07377 325 738 indicating order number, which item(s) and the number of items to be returned, your reason for returning the item, and whether you are seeking a replacement, alternative or refund. We also ask you to give us a daytime contact telephone number. If the item is returnable under our Returns Policy terms and conditions as per below, we will issue you with a returns address and a Returns Authorisation Code. You must obtain a Returns Authorisation Code before sending anything back to us or we will not otherwise be able to process your Return. Lost in Transit if Product Returned, We cannot be held responsible for packages lost in transit: as you are responsible for returning the items to us, we recommend sending the packages by Recorded/Special delivery. PLEASE NOTE: item(s) returned to us for reasons not due to our error or defective Product(s) will not have return postage/shipping costs refunded. DEFECTIVE ITEMS If you return an item, whether personalised or not, because of an error on our part, or because it is defective or damaged, we will happily refund your costs in returning it to us. The item(s) must be returned in the condition in which you received it, or a photo as proof of damage must be sent to Support@yuhugifts.com within 30 days of delivery. REFUNDS AND REPLACEMENTS For item(s) returned to us within 14 days of the request of return with the appropriate Returns Authorisation Code and in accordance with these terms and conditions, a refund or replacement will be processed by YuHu Gifts within 14 working days of receipt of the returned items. A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a Replacement, this will be to your original product specification (e.g. Gift Box) as detailed on your original order and will be sent via the same delivery method. If you wish to upgrade your delivery method for the replacement item, the difference in cost for this upgrade must be paid to YuHu Gifts. Any requests for refunds or replacements must be given to YuHu Gifts within 30 days of the original order date. PRODUCT LOST IN TRANSIT If a product is not delivered within the timescale stated at despatch we will require confirmation that the sorting office or local depot has been checked before a replacement is sent out. If tracking information has been provided for your order it is your responsibility to check the status of delivery and follow any advice left by the delivery service on this tracking information. Delivery Issues In the unlikely event you do not receive products ordered by you within 28 days of the date on which you ordered them; YuHu Gifts shall have no liability to you unless you notify YuHu Gifts by email at info@yuhugugifts.com of the problem within 30 days of the date on which you ordered the product(s).Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and YuHu Gifts will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.
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