Selling Restrictions on Higher Risk Products

Shopping with confidence is one of the highest priorities of VegaVend. In order to ensure the products available on VegaVend are safe, we have identified certain products (see listing below) which have a higher risk of safety concerns. To list products in these categories, you must apply and submit documents showing that the products are safe for customers. This is in addition to our Restricted Products policy.

How to list products with selling restrictions

Go to Dashboard and click Products on Vendor Dashboard.
Insert the VSIN or other product code in the search box.
Under the product picture and information, click Listing Limitations apply and Request Approval.
Upload the required documentation for the products you intend to list. Depending on the product you are applying for and how you acquire the products we may ask for documents to include:
- A purchase invoice from a manufacturer or distributor of the product.
- Proof that the product is in accordance with EU or UK standards for safety.
Submit the application. Within a few days, our Vendor support applications team will either approve the application or reach out for more information.

If you wish to sell a product that is not currently offered on VegaVend but requires approval, first create the product. Once the product is created, it will be put in inactive status on the Manage Inventory page. Click Edit and apply to list the product.

If you have applied to sell previously and have not heard back, or if you need to complete a draft application, go to Catalog > Add Products on Vendor Dashboard and click Selling Application Status.

If you have applied to sell a certain product previously and have not heard back, or if you need to complete a draft application, go to Catalogue > Add Products on Vendor Dashboard and click Selling Application Status.

Product types that are restricted due to higher safety risk

Frequently Asked Questions

How do I know what types of products have selling restrictions?

Refer to the product groups above to learn more about the products that have selling restrictions and the requirements to sell those products.

What are the documents required to sell these products?

Depending on the products that you wish to sell, and on how you acquire them, we require documents that show that the products you wish to sell on VegaVend are safe for customers.

What if I do not have those documents?

You can obtain most of these documents from your supplier.

Where can I find more information about document requirements?

For more information, see Document requirements for Higher Safety Risk Products.

Can I list my products using an inventory file or API?

If you list products using an inventory file or API, you will receive an error message in case any of your products are restricted for any reason. Additionally, these products will appear in the Manage Inventory page as inactive. Click Edit and Request Approval to apply for approval. Once you are approved to sell in that category, you can either activate your products one by one in the Manage Inventory page, or re-upload the inventory file to activate the products in bulk.

How do I list these products in other marketplaces?

If you wish to sell higher safety risk products in other marketplaces, you may need to apply in each marketplace individually depending on the requirements of that marketplace.